Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
Customer Reviews
The quality of the dovetail plate is obvious right from the beginning. This helped me balance a large spotting scope on my tripod without needing a gimbal head (saving up for one of those in the future). The ability to mount cameras or accessories at both ends of the 8" plate is also a great feature that I expect to use in the future.
Use this 8" plate to help balance a heavy lens. Gives me extra length so that my left hand is able to get out near the business end of the telephoto lens to help balance it. The 8" plate lets me balance this lens easily. Plate is of high quality aluminum. I did modify my setup somewhat so that I could put 2 attachments into the modified lens foot. One screw was the one that came with the plate and I drilled out a spot on the slit so that I could put a very heavy duty bolt from the plate to the lens foot. I found that due to heavy weight of the lens that the screw that came with the plate was not enough to stop the lens/plate from swiveling. But adding a 1/4" bolt through the slit in the plate to the lens foot gave much better support and stopped the plate/ lens combo from twisting.
Perfect, nothing to complain about. Solid, quality, like all the equipment designed by PMG, I chose it with the QD version. Does its job well, I recommend.
The reason why I like ProMediaGear products is that not only the highest quality but also the design is beautiful.
The PX8 Double Dovetail Plate is extremely rugged and thoughtfully designed.
I attached a double-sided clamp to this plate and am using it for telephoto lense and panorama.
The quality of these machined parts is as good as it gets, no question.